Samsung Galaxy phone not charging or charging very slowly? Samsung phones can face charging issues due to faulty cables, software problems, or hardware issues, but most are fixable at home.
Here’s a complete troubleshooting guide with 10 proven methods to fix Samsung charging problems on all Galaxy models.
Quick Fixes (Try These First)
1. Check Charging Cable and Adapter
- Use original Samsung charger and cable
- Try different USB cable with same adapter
- Test with different wall adapter
- Check for bent/damaged charging port pins
- Look for debris in charging port
2. Clean Charging Port
- Turn OFF phone completely
- Use compressed air to blow out dust
- Gently use toothpick to remove lint (be careful)
- Don’t use metal objects that could damage pins
- Flashlight helps see inside port
3. Restart Your Samsung Phone
- Hold Power + Volume Down for 10 seconds
- Wait for complete restart
- Try charging after reboot
- Restart clears temporary software glitches
Samsung-Specific Solutions
4. Check Samsung Battery Settings
- Settings → Device care → Battery
- Turn OFF “Protect battery” temporarily
- Disable “Fast charging” and test normal charging
- Check “Battery usage” for power-hungry apps
5. Disable Fast Charging Temporarily
- Settings → Device care → Battery → More battery settings
- Turn OFF “Fast charging”
- Turn OFF “Fast wireless charging”
- Test if phone charges with normal speed
6. Safe Mode Testing
- Hold Power button → Long press “Power off”
- Tap “Safe mode” → OK
- Try charging in safe mode
- If charges normally → third-party app causing issue
Advanced Troubleshooting
7. Clear System Cache (Samsung Method)
For newer Samsung phones:
- Settings → Device care → Storage → Clean now
For older Samsung phones:
- Turn OFF phone
- Hold Volume Up + Power + Home buttons
- Release when Samsung logo appears
- Use Volume buttons to navigate to “Wipe cache partition”
- Press Power to select → Reboot system now
8. Check for Software Updates
- Settings → Software update → Download and install
- Install any available Samsung or Android updates
- Restart phone after update
- Test charging after update
9. Reset Network Settings
- Settings → General management → Reset → Reset network settings
- Enter PIN/password if prompted
- Confirm reset
- Test charging after reset
Hardware-Related Solutions
10. Try Wireless Charging (If Supported)
- Use Samsung wireless charger or compatible Qi charger
- Remove phone case if thick
- Center phone on charging pad
- If wireless works → charging port issue
- If wireless doesn’t work → battery/software issue
11. Check Battery Health
- Dial
*#0228#in phone app (Samsung phones) - Check battery health percentage
- If below 80% → consider battery replacement
- Or use Samsung Members app → Get help → Interactive checks
12. Test Different Charging Methods
- Wall charger (fastest)
- Computer USB port (slower but gentler)
- Car charger
- Power bank
- If some work → specific charger issue
Samsung Members App Diagnostics
Using Samsung Members:
- Download Samsung Members app
- Open app → Get help → Interactive checks
- Select “Charging” diagnostic
- Follow on-screen instructions
- Get specific recommendations for your model
Battery Diagnostic:
- Samsung Members → Diagnostics → Battery
- Run battery test
- Check charging efficiency
- Get battery health report
Common Samsung Charging Issues
Slow Charging:
- Disable fast charging temporarily
- Close background apps
- Use original charger
- Check for overheating
Charging Stops at Certain Percentage:
- Calibrate battery (drain to 0%, charge to 100%)
- Check battery protection settings
- Update software
”Moisture Detected” Error:
- Dry charging port thoroughly
- Use compressed air
- Wait in dry environment
- Override warning if port is actually dry
Model-Specific Tips
Galaxy S Series (S20, S21, S22, S23, S24):
- Support 25W-45W fast charging
- Use Samsung 25W charger for optimal speed
- Wireless charging up to 15W
- Reverse wireless charging available
Galaxy Note Series:
- Similar to S series charging
- S Pen doesn’t affect charging
- Use original charger for best results
Galaxy A Series:
- 15W-25W charging depending on model
- Some models support wireless charging
- Check specific model specifications
Prevention Tips
Maintain Charging Health:
- Use original Samsung chargers when possible
- Avoid charging in extreme temperatures
- Don’t let battery drain to 0% regularly
- Charge between 20-80% for battery longevity
- Clean charging port monthly
Avoid These Mistakes:
- ❌ Using cheap third-party chargers regularly
- ❌ Charging overnight every night
- ❌ Using phone heavily while fast charging
- ❌ Ignoring overheating warnings
When to Visit Samsung Service Center
Visit service center if:
- Charging port physically damaged
- Battery swollen or bulging
- Phone gets extremely hot while charging
- Multiple charging methods don’t work
- Phone under warranty and hardware issue suspected
What to Bring:
- Original charger and cable
- Purchase receipt (for warranty)
- List of troubleshooting steps tried
- Samsung Members diagnostic results
Samsung Warranty Coverage
Covered Under Warranty:
- Manufacturing defects in charging port
- Battery issues within first year
- Software-related charging problems
Not Covered:
- Physical damage to charging port
- Water damage
- Third-party charger damage
- Normal battery wear after 1-2 years
Alternative Charging Solutions
Temporary Workarounds:
- Wireless charging if port is damaged
- External battery charger (remove battery if possible)
- Power bank with wireless charging
- Car charger if wall charging fails
Most Samsung charging issues are resolved with cable replacement or software troubleshooting. Hardware problems typically require professional repair.